AI chatbots spread into white-collar job interviews

Business Insider reports that AI chatbots are now conducting more early-stage interviews for white-collar roles. Companies including Experis, Coinbase, and Zapier use avatars or voice bots to screen applicants and summarize responses for recruiters. A Greenhouse survey cited in the report found that 63% of U.S. job seekers had participated in an AI-led interview in the past year, while critics warn about bias, depersonalization, and weak measures of job performance.

Key details: AI interview bots are expanding from hourly hiring into white-collar roles, Companies use the tools to screen large applicant pools, A Greenhouse survey found 63% of U.S. job seekers had experienced an AI-led interview.

Why it matters: Hiring is becoming a high-stakes AI deployment surface where scale, fairness, and candidate trust collide directly.