Forrester finds enterprise agents still trapped in pilot mode

Forrester says three-quarters of enterprise leaders report adopting agentic AI, yet only a small minority have moved beyond pilots into meaningful production deployments. The analyst argues that the main obstacles are no longer short task demonstrations, but governance, platform strategy, coordination across systems, and proof of return on investment. More than half of enterprises still experience "agentic sprawl" even after adopting governance frameworks, suggesting that written policies are not enough without automated controls over permissions and behavior. The report is a useful counterweight to product-launch volume: long-running agents may be technically possible, but organizations still struggle to connect autonomy to measurable operational change. The next phase of enterprise competition will depend on reliability and management infrastructure as much as model capability.

Key details: 75% report adopting agentic AI, Only a small minority beyond pilots, More than half experience agentic sprawl, Forrester.

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