C-suite survey finds AI adoption is outrunning workflow transformation

The University of Phoenix released its 2026 C-Suite AI Impact Report, based on a survey of 150 North American executives conducted with future-of-work strategist Jeanne Meister. The report found that 63% of respondents had deployed at least one AI use case, while fewer than one-third said AI was transforming work processes and workflows. That gap is useful evidence for understanding the current adoption cycle: acquiring tools and launching isolated use cases is moving faster than redesigning organizations around them. Leaders identified AI literacy, trust, clear role-level expectations, and measurable business value as continuing barriers. The findings are self-reported and the sample is relatively small, so they should not be treated as a universal measure of enterprise performance, but they add a concrete signal to the debate over whether widespread AI spending is producing structural change.

Key details: June 8, 2026, 150 North American C-suite leaders, 63% deployed at least one AI use case, Fewer than one-third transforming workflows, University of Phoenix, Jeanne Meister.

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